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Automation: Statistics

To access the statistics from automation scenarios:

  • Go to Scenario
  • Under each widget there is a brief overview of the following:
    • Started participants – contact/lead who entered the scenario
    • Active participants – contact/lead who are still present at the scenario and haven’t finished it yet
    • Finished participants – contact/lead who finished the scenario
    • Excluded participants – contact/lead who have been excluded from the scenario

To access the list of contact/lead participating in the scenarios

  • Go to Participations
  • You have a complete overview with the following information:
    • Contact/lead information
    • Scenario name where they participate
    • Status within the scenario

Note: Each step of the the automation scenario shows the number of participants at each step.

statistics automation
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